Electrone SpA is an Italian joint-venture company that operates in the trading and sale of electrical power to companies eligible to directly access the power supplies market. The company was set up in 2001 and its shareholders include Acea, AEM Milan and AEM Turin.
"The project began in September of 2001 and was already up and running on June 3, 2002. To get a project of this type operational in a period of just nine months was most definitely a real challenge"
Paolo Carossa, Director of IT Systems, Electrone
Business Challenges
- Implement and outsource management and systems of mySAP.com for CRM, billing, measurement and credit management, in accordance with a specific time schedule
Solutions
- SAP compatible with Electrone's requirements includes a CRM module
- Management of the Indtry Solution Utilities system, enabling customized invoicing and management of consumption data
- Automatic reading and loading of consumption data
- Web-based risk management module to transmit customers' consumption in advance
Benefits
- Highly scalable solution
- Access to specialist resources
- Use of services based on defined SLA
- Cost control - obtaining a saving of up to 20%
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