Test & Acceptance Services consist in professionalizing and industrializing the qualification process for business processes and applications before they are actually rolled-out.
Such services may apply to one or several business processes or to one application or a portfolio of applications developed or maintained by one or several organizations. Clients get to review the system and confirm that all the agreed user, functional, technical and operational criteria have been met before final delivery.
At Atos Origin, we not only believe in thorough and innovative Test & Acceptance management can bring material efficiency improvements, but we also strive for Test & Acceptance participation to increase business effectiveness.
Our Test & Acceptance Services are therefore finely tuned in close collaboration with our clients in order to:
- Reduce operational expenditure through process improvement, state-of-the-art practices, capitalization on resources and know-how for overall productivity gains
- Optimize human resource utilization through releasing resources for business critical new projects and nurturing functional knowledge
- Improve reactivity thanks to faster and better addressing of requirements
- Enhance quality of delivery and meeting of deadlines
- Provide for improved global mastery: unique point of contact, multi-application and platform management with centralized steering and quality reporting.
Our Test & Acceptance Services span across the Design – Build – Operate value chain.
Design Phase
We leverage our mix of business and technical excellence to second our Clients in rigging up a clean and ready stage for the further execution of risk-free and efficient operations. This very critical work entails to:
- Define the Test & Acceptance Service scope in terms of processes and applications at stake, organizations impacted, technologies involved and costs
- Rework and optimize processes: analysis of current and future processes, identification of areas for improvement, expression of requirements
- Elaboration and formalization of implementation scenario
- Business case including TCO and ROI projections
Build phase
We take care that all stakeholders understand perfectly what is at stake, what the scope is and how it is meant to serve Client’s superior objectives. The dual authority organization is then put in place with the assignment of unambiguous responsibilities and the preparation of controlled Test & Acceptance Services through a clear and forward-looking transition plan. This plan also caters for the implementation of best practices and test and acceptance processes as well as for the deployment of fit-for-purpose tools such as those from Mercury, Merant, Princeton Software, IBM Rational or Compuware. Performance metrics will also be carefully chosen as part of our contractual commitment to result, be it over a single project or a multi-year engagement.
Operate phase
The Operate phase sees the actual fully blown execution of tests, after the transfer of responsibility is effective, work load calculations finalized, physical data and platforms validated, test books updated and released. All test campaign results are then thoroughly evaluated and reported for performance appraisal and very importantly, they serve as a platform to propose further and continuous improvement and rationalization of the application portfolio.
To deliver the promise of the most efficient and effective Test & Acceptance Services, Atos Origin leverages an impressive amount of experience accumulated over years of systems integration and as one of the world’s largest actors in application management services and managed operations. This history has provided us with complete and up-to-date mastery of test tools and ITIL compliant methods (e.g. non-regression, performance).
Atos Origin has also developed intensive capacity at accompanying Clients with business and functional expertise, operational flexibility and technological savvy-ness. The Service is brought to our Clients via a worldwide network of CMM and ISO9001 certified Service Centers representing over 6,000 resources that can be assembled in the most culturally aligned and cost effective sourcing solution.